Agreement & Scope
By browsing our website, placing an order, uploading an optical prescription, or scheduling a consultation, you agree to comply with and be bound by these Terms. If you disagree with any portion of these conditions, please contact our concierge prior to completing your transaction.
Prescription Validation & Custom Lens Grinding
Because custom ophthalmic lenses are precision-ground specifically to your optical coordinates (Sphere, Cylinder, Axis, Add, and Pupillary Distance), our master optometrists carefully review all uploaded prescriptions.
- Prescription Validity: Prescriptions submitted should ideally be less than 24 months old.
- Customized Medical Exemption: Prescription lenses tailored to a client's custom measurements cannot be returned or refunded once manufactured, but are covered under our 30-day Optical Adaptation Guarantee.
- Frame Integrity: Frames with demo lenses can be exchanged or returned within 7 days in brand-new, unworn condition.
Pricing, GST & Authenticity
All prices displayed on Sunny Eyewear are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST). Every piece is guaranteed 100% genuine and sourced directly from official international luxury houses.